Get in touch

We’re a small team and we read every message. Pick the lane below that fits, and we’ll get back to you within 24 hours on weekdays. Or just email us directly at support@gobusdown.com.

Customer support

Booking questions, refunds, pickup details, or anything about an upcoming trip.

Email support

Group bookings

Reserving 10+ seats, fraternity / sorority / club trips, or a whole-bus group trip.

Email us about a group

Partnerships & press

Charter operators, university partners, journalists — let’s talk.

Reach out

About Bus Down

Bus Down is a student-run trip organization. We coordinate round-trip group transportation to college football away games via independently licensed, DOT-registered charter operators. Bus Down is not a transportation carrier and does not hold FMCSA broker authority. Pilot launch: Auburn University, Fall 2026. For the full picture, see our terms and refund policy.

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